Contact Us

We will reply to you within 1 business day if you send us the e-mail. Please e-mail us if you have any questions about us. It's the most efficient way to get problems solved.

For issues concerning orders and purchase, please contact: service@luckybop.com 

Reach us on Facebook, or Instagram.

Attention: please ensure your account email is right so that you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of black list.

Return will not be accepted without contacting our customer service.

MAILING ADDRESS:

Shanghai Tianshu Supply Chain Management Co., Ltd.

Building 1 and Building 2, No. 333 Ocean Road, Nanhui New Town, Pudong New Area, Shanghai
Email: prettytina@tian-shu.com